Terms & Conditions

Last updated: Sep 21, 2026 — Version 1.0

Welcome to CinemaPoll. By creating an account and using this app, you agree to the following terms.

1. Eligibility

You must be at least 18 years old to use CinemaPoll. By creating an account, you confirm that you meet this requirement.

2. Your Account

You may only maintain one active account, tied to one device at a time. Signing in on a new device will sign you out of any previous device. You are responsible for keeping your access to your account secure.

3. Acceptable Use

When using CinemaPoll, you agree that you will not:

  • Submit a ticket that is not genuinely yours, or that does not correspond to a real screening you attended
  • Attempt to submit the same ticket more than once
  • Attempt to create multiple accounts, or circumvent any verification or fraud-prevention system
  • Use the app in any way that attempts to manipulate a movie's public result
  • Attempt to artificially inflate your credits or recognition tier, including through repeated or coordinated reactions, follows, or other actions not reflecting genuine engagement

Violating these terms may result in your account being suspended or your device being restricted from creating new accounts.

4. Ticket Submission

By uploading a ticket to CinemaPoll, you confirm that you are the lawful holder of that ticket and that you have the right to submit it. You grant CinemaPoll a limited license to process the uploaded image — including extracting relevant details (such as movie, theater, showtime, and related information) — solely for the purpose of verifying your submission and enabling your vote to be counted. CinemaPoll does not claim ownership of your ticket, and uploaded images are handled in accordance with our Privacy Policy.

5. Camera and Photo Access

CinemaPoll requests access to your device's camera and photo library solely to let you capture or select a photo of your ticket for the purpose described above. This access is never used for any other purpose.

6. How Votes Are Verified

Every vote requires a ticket image, which is processed to confirm it corresponds to a real showtime. This process is automated, and in some cases reviewed manually. CinemaPoll does not guarantee that every submission will be successfully verified, particularly if the ticket image is unclear or incomplete.

7. AI-Assisted Processing

When a ticket image cannot be automatically read, it may be processed using third-party AI services (such as Google Gemini or Anthropic Claude) to extract the factual details printed on it — such as movie name, date, and theater. This AI use is limited strictly to reading information already visible on your ticket, and is never used to make any other decision about your account.

8. Nature of the Results

The sentiment scores shown on CinemaPoll reflect the aggregated, verified votes of real ticket-holders. These results are not CinemaPoll's own review, rating, or editorial opinion of any film. CinemaPoll does not create, edit, or alter individual votes or scores.

9. Your Content

By submitting a ticket image, you grant CinemaPoll permission to process that image solely for the purpose of verifying your vote, as described in our Privacy Policy. Ticket images are retained only for a limited period as described there.

10. Account Termination

You may delete your account at any time from within the app. CinemaPoll may suspend or terminate an account that violates these Terms, including for submitting fraudulent tickets or engaging in abusive behavior toward other users, following the process described in our Privacy Policy.

11. Disclaimers

CinemaPoll is provided "as is" and "as available," without warranties of any kind, express or implied — including, but not limited to, uninterrupted availability, accuracy of results, or fitness for a particular purpose. While we work to keep the app functioning reliably, we do not guarantee every feature will be free of error.

12. Limitation of Liability

To the maximum extent permitted by law, CinemaPoll and GoInAuto are not liable for any indirect, incidental, or consequential damages arising from your use of the app. Our total liability for any claim will not exceed the amount, if any, you have paid us in the twelve months prior to the claim.

13. Indemnification

You agree to indemnify and hold CinemaPoll and GoInAuto harmless from any claim, loss, or liability arising from your misuse of the platform, including uploading a ticket that does not belong to you or otherwise violating these Terms.

14. Governing Law

These Terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Tamil Nadu.

15. Community

CinemaPoll's Community feature allows users to post and reply about movies. Participation in Community is governed by our Community Guidelines, which are incorporated into these Terms by reference. Content posted by users reflects their own views, not CinemaPoll's. If you believe content on CinemaPoll infringes your copyright or violates the law, contact us at grievance@cinemapoll.in with a description of the content and its location, and we will review it. We may remove content or restrict accounts for violations of the Community Guidelines, in addition to any other rights described in these Terms.

16. Credits, Recognition, and Follows

Genuine actions on CinemaPoll — such as verifying a ticket, correctly predicting a result, or receiving reactions on your posts — earn you credits, which determine a recognition tier shown publicly alongside your activity. Higher tiers may unlock additional features, such as personalizing your profile or viewing certain information about other users. We may adjust the credits required for each tier, or a specific user's credits, at our discretion, including for support or moderation reasons.

CinemaPoll allows users to follow one another. Depending on your recognition tier, you may be able to view another user's list of followers or people they follow.

17. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will ask you to review and accept the updated version before you can continue using the app.

18. Contact

Questions about these Terms can be directed to our support team through the Support option in your Account tab.